Access and understand the On Call Providers page - Admin Panel
Purpose: Help you reach the On Call Providers screen and understand what is on it.
Where to find this
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Sign in to the Phone Copilot Admin.
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In the left menu, under Organization Settings, select On Call Providers.
What you see
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A table with columns for No., Name, Email, and Mobile.
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A Search box at the top of the table to quickly find a provider.
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A Select Organization dropdown to switch the organization context.
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An Add New button on the top right to create a provider.
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For each row, two action icons on the right:
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A green Edit icon to update a provider.
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A red Delete icon to remove a provider.
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Result
You are ready to add, edit, delete, or search for on-call providers.
Tips / Good practices
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Confirm you are on the correct organization using Select Organization before making changes.
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Use the Search box to avoid editing the wrong person.
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Review the list after any change to confirm the update is visible.