Use Write with AI and Templates in SMS

Purpose: Reply faster with suggested text and pre-built responses.

Steps

1. In the SMS composer, click Write with AI to get a draft reply based on the call summary.

2. Review and edit the suggestion if needed.

3. Click Templates to choose a pre-filled message for common situations.

4. Send your message.

Tips and good practice

• Keep personal details accurate when using suggestions.

• Save your clinic’s common phrases as templates for speed and consistency.