SimboVara Workflow Customization: Set Transfer Timeout - Admin Panel

Purpose

Control how long Copilot waits while attempting a live transfer before it stops trying.

Behavior

 

• After the timeout, Copilot returns to the caller and takes a message if the transfer did not connect.

 

Steps

 

1. Find Transfer Timeout.

2. Enter the number of seconds to wait, for example 30.

3. Click Save.

 

Tips and Good practices

 

• Choose a timeout that matches your phone system. Longer timeouts can feel slow to callers.