Workflow Customization: Build Talk to Clinician Workflow Questions - Admin Panel

Purpose

Capture enough detail to arrange an informed clinician callback.

Where to edit

Talk to Clinician Workflow Questions

Suggested prompt

• Please specify the message or reason in detail for arranging the callback

Optional additions

• Ask for best callback time and number.
  

Steps

1. Enter your prompt and any safety language your compliance team requires.

2. Click Save.

Tips and Good practices

• Encourage concise but specific messages.

• Add a line that states expected response time.