Verify On-call Coverage Using Calendar and Table View - Admin Panel
Purpose:
Purpose
Provide a quick checklist to ensure every after-hours call is routed.
Steps
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In Calendar view, scan each day and night band for entries. Hover items to confirm the right person, call type, and alert group.
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In Table view, sort by From Date Time and Call Type to look for missing periods.
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Confirm that Fallback Schedule is present and active.
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If you find a gap, create a one-time schedule or adjust a recurring schedule.
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After changes, refresh the view and recheck.
Tips and good practices
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Review the next four weeks each Friday.
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Keep a visible checklist of required call types for your practice.
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Use recurring entries to prevent common gaps such as weekends and nights.