Use Write with AI and Templates in SMS

 

Purpose

 

Reply faster with suggested text and pre-built responses.

 

Steps

 

 

1. In the SMS composer, click Write with AI to get a draft reply based on the call summary.

2. Review and edit the suggestion if needed.

3. Click Templates to choose a pre-filled message for common situations.

4. Send your message.

 

 

Tips and good practice

 

 

• Keep personal details accurate when using suggestions.

• Save your clinic’s common phrases as templates for speed and consistency.