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Use Write with AI and Templates in SMS

Purpose:

Purpose

 


Reply faster with suggested text and pre-built responses.


 

Steps

 

 

  1. In the SMS composer, click Write with AI to get a draft reply based on the call summary.

  2. Review and edit the suggestion if needed.

  3. Click Templates to choose a pre-filled message for common situations.

  4. Send your message.

 


 

Tips and good practice

 

 

  • Keep personal details accurate when using suggestions.

  • Save your clinic’s common phrases as templates for speed and consistency.

 

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