Skip to main content

Use More Info for call metadata

Purpose:

Purpose

 


Find the internal Call ID and related technical details for support.


 

Steps

 

 

  1. Open the call.

  2. Click More Info near the Caller ID.

  3. Note the Call ID, Copilot line, call time, duration, language, and reason.

 


 

Tips and good practice

 

 

  • Share the Call ID with Simbo AI support when you report an issue.