Send a HIPAA‑compliant chat message from the calls worklist dashboard (home screen)
Purpose: Coordinate with your team without leaving the dashboard.
Steps
-
Click the floating chat button (bottom‑right).
-
Select the recipient or channel per your clinic setup.
-
Send your message. Chat runs in a secure, HIPAA‑compliant channel.
Tip and good practices
Use chat to hand off a call thread or to request an internal callback.