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Manage Vacation and Temporary Overrides: Add, Edit, Delete, and View - Admin Panel

 

Purpose

 


Provide clear steps to add, edit, delete, and view Vacation or Temporary Overrides in SimboConnect.


 

Before you start

 

 

  • Make sure both the original and replacement doctors are added as on-call providers in SimboConnect.

  • Know the exact start and end date and time for the coverage window.

 


 

Add a new override

 

 

  1. Go to Admin → On-call Schedule Management → Vacation/Temporary Changes.

  2. Select Add.

  3. In the dialog:

     

    • Set From date and time.

    • Set To date and time.

    • Select the Existing On Call Doctor to be replaced.

    • Select the Replacement On Call Doctor who will cover.

     

  4. Select Save.

 


Result: The override appears in the list and will take effect for the selected window.


 

Edit an existing override

 

 

  1. Go to Vacation/Temporary Changes.

  2. Find the override in the list and select Edit.

  3. Update the From, To, Existing On Call Doctor, or Replacement On Call Doctor as needed.

  4. Select Save.

 


Result: The system updates the override with the new details.


 

Delete an override

 

 

  1. Go to Vacation/Temporary Changes.

  2. Find the override to remove and select Delete.

  3. Confirm the deletion.

 


Result: The override is removed and the base schedule applies for that time period.


 

View active and upcoming overrides

 

 

  • Use the Vacation/Temporary Changes list to see overrides that are active now or scheduled to start in the future.

  • Check the From and To columns to verify coverage windows.

  • Use Edit to correct any wrong dates or doctor selections.

 


 

Troubleshooting

 

 

  • Replacement not shown: Confirm the provider is added as an on-call provider and is active.

  • Times look off: Confirm the correct date and time were selected for both From and To.

  • Coverage gap: Create an additional override for any remaining hours if the absence spans multiple windows.

 


 

Tips and good practices

 

 

  • Double-check From and To before saving. A wrong time can create gaps or overlaps.

  • Keep override windows as short as possible to reflect the actual absence.

  • If a leave becomes long term, update the main on-call schedule instead of stacking many overrides.

  • Communicate the change to the front office so that call routing expectations are clear.

  • After the absence, review the list and remove unneeded future overrides to keep the page clean.

 

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