Add a new On Call Provider - Admin Panel

Purpose

Guide you to create a new on-call provider record.

 

Steps

 

 

1. Go to On Call Providers in the left menu.

2. Click Add New on the top right.

3. On the Add On Call User page, fill in:

    

   • Firstname

   • Lastname

   • Email

   • Mobile in the format shown on screen (example pattern: +1-XXX-XXX-XXXX)

    

4. Click Submit to save.

5. Use Reset if you want to clear the form before submitting.

6. Click Back at the top if you want to return without saving.

 

 

Result

 

The new provider appears in the On Call Providers list.

 

Tips / Good practices

 

 

• Enter the mobile number in the exact format shown to prevent validation errors.

• Use a monitored email address because SimboConnect may send alerts to it.

• Add the provider to the appropriate on-call schedules after creation.