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Set Alert Preferences (Alert Group) on a On-call Schedule - Admin Panel
Configure the Fallback On-call Schedule - Admin Panel
On-Call Scheduling Overview - Admin Panel
Import and Export On-call Schedules with Excel - Admin Panel
Verify On-call Coverage Using Calendar and Table View - Admin Panel
Purpose: Provide a quick checklist to ensure every after-hours call is routed. Steps In Calendar view, scan each day and night band for entries. Hover items to confirm the right person, call type, and alert group. In Table view, sort by From Date Ti...
Choosing Call Types for On-call Schedule - Admin Panel
Purpose: Explain how call types control which calls a schedule handles. What call types represent A call type is a group that reflects the source and urgency of the call. Typical groups include but not limited to: After-hours office routine After-h...
Create a Recurring On-call Schedule - Admin Panel
Edit or Delete an On-Call Schedule Entry - Admin panel
Purpose: Explain how to adjust an existing schedule. Edit steps In Calendar view, double-click the entry. In Table view, select the edit icon for the row. Update date, time, assignee, call types, or alert preference. Select Save. Delete s...
Adding On-Call Schedule - Admin Panel
Verify On-call Coverage Using Calendar and Table View - Admin Panel
Choosing Call Types for On-call Schedule - Admin Panel
Edit or Delete an On-Call Schedule Entry - Admin panel
Introduction to Simbo AI Products and Services
... Is your main pain after-hours on-call coverage and reliable escalatio ... — — After-hours on-call workflows ✔ ✔ ✔ ...d, test, tune, improve) ✔ (on-call design and tuning) — ... controls for users, locations, on-call schedules, holidays, and covera...
SimboPAS vs SimboDIYAS: Which one is right for you?
...dicated team helping you design on-call rules, alerts, and escalation. ...o-live is 1 to 2 days once your on-call schedule and alert groups are s ...pb/books/simbodiyas-after-hours-on-call-ai-agent/page/get-started-with- ...ing. Native mobile apps so on-call clinicians can triage from anyw...
Alert Groups in SimboConnect: Overview - Admin Panel
...ow to notify during after-hours on-call requests. Each Alert Group can ...dled the request. Who: The on-call assignee for that step. Phone C ... Alert Group when you set up an on-call schedule. This keeps your escal ...time Phone Copilot receives the on-call request. If the request is...
SimboConnect: Enterprise AI Phone Co-Pilot for Healthcare
...ive controls: Users, locations, on-call schedules, holidays, and covera ...s. Mobile access: Apps for on-call doctors and staff to work from ...trols: Manage users, locations, on-call schedules, holidays, and covera ...ge rules Mobile apps: On-call doctors and staff can handle wo...
Understanding Vacation and Temporary Overrides - Admin Panel
...de lets you replace a scheduled on-call doctor with another doctor for ...swaps without changing the main on-call schedule. You set a From d ...s the replacement doctor as the on-call doctor. Outside that window, th ...in. Open Admin. Go to On-call Schedule Management. Selec...
Manage Vacation and Temporary Overrides: Add, Edit, Delete, and View - Admin Panel
...eplacement doctors are added as on-call providers in SimboConnect. ...new override Go to Admin → On-call Schedule Management → Vacation/ ...irm the provider is added as an on-call provider and is active. Ti ...omes long term, update the main on-call schedule instead of stacking ma...
Get started with SimboDIYAS: Step by Step Registration
...d route messages to the correct on-call team. You can manage schedules, ...pb/books/simbodiyas-after-hours-on-call-ai-agent Customize your work ...e you turned on the after-hours on-call workflows, please setup on-call schedule here: https://api1.sim...
User Roles Dashboard
... No No Manage on-call schedules Yes No ...nd update workflows Manage on-call schedules Access analytics and reporting Perform other administrative tasks When to assign: Assign Admin only to a small grou...