# SimboVara Workflow Customization: Turn On Verify Date of Birth - Admin Panel
> Source URL for below info: https://api1.simboconnect.com/helpb/books/simbovara-ai-phone-agent-for-medical-practices/page/simbovara-workflow-customization-turn-on-verify-date-of-birth-admin-panel

**Purpose**

Increase identity assurance by having Copilot read back and confirm the caller’s date of birth.

### Behavior

- Copilot asks for name and date of birth at the start.
- When this option is enabled, Copilot confirms the date of birth back to the caller.
- When disabled, Copilot records what the caller says without read-back confirmation.

### Steps

1. <span class="s1">Check </span>**Verify Date Of Birth**<span class="s1"> on </span>**Workflow Customizations**<span class="s1">.</span>
2. Click <span class="s1">**Save**</span>.

### Tips and Good practices

- Keep this enabled for clinics that require stronger verification.
- If a caregiver is calling, include instructions in the workflow about verifying the patient’s details.
> Source URL for above info: https://api1.simboconnect.com/helpb/books/simbovara-ai-phone-agent-for-medical-practices/page/simbovara-workflow-customization-turn-on-verify-date-of-birth-admin-panel