SimboVara Workflow Customization: Set Transfer Timeout - Admin Panel

Purpose 

 Control how long Copilot waits while attempting a live transfer before it stops trying. 

 Behavior 

 

 

 After the timeout, Copilot returns to the caller and takes a message if the transfer did not connect. 

 

 

 Steps 

 

 

 Find Transfer Timeout . 

 

 

 Enter the number of seconds to wait, for example 30 . 

 

 

 Click Save . 

 

 

 Tips and Good practices 

 

 

 Choose a timeout that matches your phone system. Longer timeouts can feel slow to callers.