# SimboVara Workflow Customization: Enable Multiple Language Initial IVR - Admin Panel
> Source URL for below info: https://api1.simboconnect.com/helpb/books/simbovara-ai-phone-agent-for-medical-practices/page/simbovara-workflow-customization-enable-multiple-language-initial-ivr-admin-panel

**Purpose**

Offer callers a choice of language at the start of the call.

### Behavior

- When enabled, Copilot opens with a language menu such as English or Spanish.
- When disabled, Copilot speaks English only.

### Steps

1. <span class="s1">On </span>**Workflow Customizations**<span class="s1">, check </span>**Enable Multiple Language Initial IVR**<span class="s1"> to enable.</span>
2. Click <span class="s1">**Save**</span>.

### Tips and Good practices

- Enable this if a significant share of callers use another language.
- Keep workflows written in clear English. Copilot translates its prompts for the caller.
> Source URL for above info: https://api1.simboconnect.com/helpb/books/simbovara-ai-phone-agent-for-medical-practices/page/simbovara-workflow-customization-enable-multiple-language-initial-ivr-admin-panel