# SimboVara Workflow Customization:  Enable After Hours On-call Workflows - Admin Panel
> Source URL for below info: https://api1.simboconnect.com/helpb/books/simbovara-ai-phone-agent-for-medical-practices/page/simbovara-workflow-customization-enable-after-hours-on-call-workflows-admin-panel

**Purpose**

Let callers reach the on-call doctor after hours with proper screening.

### Behavior

- When enabled, after-hours calls go to an on-call menu.
- Copilot screens for:
    
    
    - If they really need an on-call doctor
    - Whether the caller is an existing patient
    - Urgency and problem description
- Copilot alerts the on-call doctor based on your on-call schedule.

### Steps

1. <span class="s1">In </span>**Workflow Customizations**<span class="s1">, check </span>**Enable After Hours On-call Workflows**<span class="s1">.</span>
2. Ensure your on-call schedule is set under <span class="s1">**On Call Schedule**</span>.
3. Click <span class="s1">**Save**</span>.

### Tips and Good practices

- Keep the screening questions in plain English inside your workflows if you need any clinic-specific steps.
- Review alert destinations before weekends and holidays.
> Source URL for above info: https://api1.simboconnect.com/helpb/books/simbovara-ai-phone-agent-for-medical-practices/page/simbovara-workflow-customization-enable-after-hours-on-call-workflows-admin-panel