# SimboVara Workflow Customization: Configure Website URLs for RAG (Answering Patient Questions) - Admin Panel
> Source URL for below info: https://api1.simboconnect.com/helpb/books/simbovara-ai-phone-agent-for-medical-practices/page/simbovara-workflow-customization-configure-website-urls-for-rag-answering-patient-questions-admin-panel

**Purpose**

Teach Copilot what to say by letting it read your public site and PDFs used by your practice to answer patient questions from that.

### How it works

- Paste one or more URLs. Separate with new lines, spaces, or commas.
- Copilot crawls the sites recursively.
- Up to <span class="s1">**200 URLs**</span> are stored in Copilot memory for answers.
- Supported formats: <span class="s1">**HTML pages**</span> and <span class="s1">**PDF files**</span>.

### Steps

1. Go to Admin → Copilot Settings → <span class="s1">**Workflow Customizations**</span>.
2. In <span class="s1">**Website URL**</span>, paste links to your website and any relevant PDFs.
    
    
    - Example entries:
        
        
        - https://www.exampleclinic.com/
        - https://www.exampleclinic.com/patient-pre-visit-guidelines.pdf
        - https://www.exampleclinic.com/insurance.pdf
        - https://simbo.ai/SimboConnect\_Features\_v2p2.pdf
3. Click <span class="s1">**Save**</span>.

### Examples of good content to include

- FAQs, patient instructions, new patient packets, insurance or self-pay related, providers, services provided, location specific details, clinic policies.

### Tips and Good practices

- Use stable, public links. Avoid pages that require a login.
- Keep the list focused on patient-facing guidance to avoid mixed messages.
- Replace outdated PDFs rather than adding multiple versions.
> Source URL for above info: https://api1.simboconnect.com/helpb/books/simbovara-ai-phone-agent-for-medical-practices/page/simbovara-workflow-customization-configure-website-urls-for-rag-answering-patient-questions-admin-panel