# SimboVara Workflow Customization: Build Appointment Rescheduling Workflow Questions - Admin Panel
> Source URL for below info: https://api1.simboconnect.com/helpb/books/simbovara-ai-phone-agent-for-medical-practices/page/simbovara-workflow-customization-build-appointment-rescheduling-workflow-questions-admin-panel

**Purpose**

Guide Copilot to collect the exact information needed to reschedule.

**Where to edit:** Appointment Rescheduling Workflow Questions

### Suggested questions

- Please provide the appointment details you want to reschedule including date, time, and doctor
- What is your preferred time to reschedule the appointment

### Steps

1. Enter the two lines above.
2. Add any extra rules, such as blackout days, if needed.
3. Click <span class="s1">**Save**</span> and test.

### Tips and Good practices

- Ask for multiple acceptable times to speed up staff follow-up.
- If self-booking is enabled in your clinic, add a line that offers it.
> Source URL for above info: https://api1.simboconnect.com/helpb/books/simbovara-ai-phone-agent-for-medical-practices/page/simbovara-workflow-customization-build-appointment-rescheduling-workflow-questions-admin-panel