Reset a User Password - Admin Panel

Purpose

Create a new password for a user who cannot log in or needs a security reset.

Where to find this

Admin tab → Dashboard Logins → in the user row, click the blue lock icon.

Steps

1. Confirm the User Type and Email shown on the page match the intended user.

2. Enter a New Password.

3. Re‑enter the same value in Confirm New Password.

4. Click Submit.

Result

The user password is updated. The user can sign in with the new password.

Tips and Good practices

• Use a strong password with a mix of letters, numbers, and symbols.

• Do not reuse old or shared passwords.

• Ask the user to change the password after first login if your policy requires this.