Edit an existing On Call Provider - Admin Panel

Purpose: Show you how to update a provider’s details. 

 Steps 

 

 

 Open On Call Providers . 

 

 

 Find the provider using the Search box if needed. 

 

 

 Click the green Edit icon on that row. 

 

 

 On the Edit On Call User page, update any of the following: 

 

 

 Firstname 

 

 

 Lastname 

 

 

 Email 

 

 

 Mobile (follow the on-screen format) 

 

 

 

 

 Click Submit to save the changes. 

 

 

 Click cancel to discard changes and go back. 

 

 

 Result 

 The list updates with the new details for that provider. 

 Tips and good practices 

 

 

 Verify spelling of names to keep caller prompts accurate. 

 

 

 If you change a mobile number or email, inform your team so they know the new contact. 

 

 

 Review upcoming schedules to make sure notifications go to the updated contact.