Access and understand the On Call Providers page - Admin Panel

Purpose: Help you reach the On Call Providers screen and understand what is on it.

Where to find this

1. Sign in to the Phone Copilot Admin.

2. In the left menu, under Organization Settings, select On Call Providers.

What you see

• A table with columns for No., Name, Email, and Mobile.

• A Search box at the top of the table to quickly find a provider.

• A Select Organization dropdown to switch the organization context.

• An Add New button on the top right to create a provider.

• For each row, two action icons on the right:

  • A green Edit icon to update a provider.

  • A red Delete icon to remove a provider.

Result

You are ready to add, edit, delete, or search for on-call providers.

Tips / Good practices

• Confirm you are on the correct organization using Select Organization before making changes.

• Use the Search box to avoid editing the wrong person.

• Review the list after any change to confirm the update is visible.