View the Audit Trail

Purpose: See automated actions performed by the Copilot and outbound messages sent to the patient. 

 Steps 

 

 

 Open the call. 

 

 

 Click Audit Trail near the top right. 

 

 

 Review the list of automated actions such as SMS messages and system updates. 

 

 

 Tips and good practice 

 

 

 Use the Audit Trail to confirm what the AI already sent before you send anything new.