Use More Info for call metadata

Purpose: Find the internal Call ID and related technical details for support. 

 Steps 

 

 

 Open the call. 

 

 

 Click More Info near the Caller ID. 

 

 

 Note the Call ID, Copilot line, call time, duration, language, and reason. 

 

 

 Tips and good practice 

 

 

 Share the Call ID with Simbo AI support when you report an issue.