SimboDIYAS Workflow Customization: Best practices for Hospital Short Codes - Admin Panel

Purpose 

 Create clear and useful short codes for hospitals to improve speed and accuracy. 

 Guidelines 

 

 

 Use 2 to 3 characters only. 

 

 

 Make each code unique across all hospitals. 

 

 

 Match common abbreviations your team already uses. 

 

 

 Avoid numbers that can sound similar on a phone call. 

 

 

 How to update 

 

 

 Open Admin → Answering Service Management → Configurations → Edit . 

 

 

 Update the Code field next to each hospital. 

 

 

 Click Save and test a hospital call to see the new tags in the dashboard. 

 

 

 Tips and good practices 

 

 

 Keep a shared list of codes in your internal handbook. 

 

 

 Review codes during on-boarding so staff learns them early. 

 

 

 Change codes only when necessary to avoid confusion.