# SimboDIYAS Workflow Customization: Announce Available Doctors and Let Callers Choose a Doctor - Admin Panel
> Source URL for below info: https://api1.simboconnect.com/helpb/books/simbodiyas-after-hours-on-call-ai-agent/page/simbodiyas-workflow-customization-announce-available-doctors-and-let-callers-choose-a-doctor-admin-panel

### Purpose

Allow callers to route to a specific on-call doctor when appropriate.

### Steps

1. <span class="s1">Open </span>**Admin**<span class="s1"> → </span>**Answering Service Management**<span class="s1"> → </span>**Configurations**<span class="s1"> → </span>**Edit**<span class="s1">.</span>
2. To enable announcements for a scenario, check one or more of:
    
    
    - **Enable Own Calls Providers For Hospital Routine**
    - **Enable Own Calls Providers For Hospital Stat**
    - **Enable Own Calls Providers For Office Urgent**
3. Ensure the <span class="s1">**Doctor List**</span> contains the doctors who can receive calls.
4. Click <span class="s1">**Save**</span>.

### What happens after enabling

- The Copilot will announce available doctors for the selected scenario.
- Callers can press a number to choose a doctor.
- Messages and live transfers will reflect the chosen doctor.

### Tips and good practices

- Enable announcements only for scenarios where a direct doctor choice is useful.
- Keep the doctor list current to avoid failed transfers.
- Use rotation rules in your on-call schedule to decide who appears in announcements.
> Source URL for above info: https://api1.simboconnect.com/helpb/books/simbodiyas-after-hours-on-call-ai-agent/page/simbodiyas-workflow-customization-announce-available-doctors-and-let-callers-choose-a-doctor-admin-panel