Send a HIPAA‑compliant chat message from the calls workflist dashboard (home screen)
Purpose: Coordinate with your team without leaving the dashboard.
Steps
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Click the floating chat button (bottom‑right).
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Select the recipient or channel per your clinic setup.
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Send your message. Chat runs in a secure, HIPAA‑compliant channel.
Tip and good practices
Use chat to hand off a call thread or to request an internal callback.