Verify On-call Coverage Using Calendar and Table View - Admin Panel

Purpose: Provide a quick checklist to ensure every after-hours call is routed.

Steps

1. In Calendar view, scan each day and night band for entries. Hover items to confirm the right person, call type, and alert group.

2. In Table view, sort by From Date Time and Call Type to look for missing periods.

3. Confirm that Fallback Schedule is present and active.

4. If you find a gap, create a one-time schedule or adjust a recurring schedule.

5. After changes, refresh the view and recheck.

Tips and good practices

• Review the next four weeks each Friday.

• Keep a visible checklist of required call types for your practice.

• Use recurring entries to prevent common gaps such as weekends and nights.