# Use More Info for call metadata
> Source URL for below info: https://api1.simboconnect.com/helpb/books/simboconnect-ai-phone-copilot/page/use-more-info-for-call-metadata

**Purpose:** Find the internal Call ID and related technical details for support.

### Steps

1. Open the call.
2. Click More Info near the Caller ID.
3. Note the Call ID, Copilot line, call time, duration, language, and reason.

### Tips and good practice

- Share the Call ID with Simbo AI support when you report an issue.
> Source URL for above info: https://api1.simboconnect.com/helpb/books/simboconnect-ai-phone-copilot/page/use-more-info-for-call-metadata