# Understanding Vacation and Temporary Overrides - Admin Panel
> Source URL for below info: https://api1.simboconnect.com/helpb/books/simboconnect-ai-phone-copilot/page/understanding-vacation-and-temporary-overrides-admin-panel

**Purpose:** Explain what a Vacation or Temporary Override is in Phone Copilot, why it is useful, and where to find it in the Admin area.

### What is a Vacation or Temporary Override

A Vacation or Temporary Override lets you replace a scheduled on-call doctor with another doctor for a limited time window. It is a quick way to handle unplanned time off, short leaves, or one-time swaps without changing the main on-call schedule.

- You set a <span class="s1">**From**</span> date and time and a <span class="s1">**To**</span> date and time.
- You choose the <span class="s1">**Existing On Call Doctor**</span> to be replaced.
- You choose the <span class="s1">**Replacement On Call Doctor**</span> who will cover during that period.

During the selected window, Phone Copilot treats the replacement doctor as the on-call doctor. Outside that window, the original schedule remains unchanged.

### When to use it

- A doctor calls in sick or takes an urgent personal day.
- A one-off shift trade is needed for a few hours or days.
- You want a fast change that does not modify the base schedule for the month.

### Where to find it

1. Sign in to **Phone Copilot** Admin.
2. Open <span class="s1">**Admin**</span>.
3. <span class="s1">Go to </span>**On-call Schedule Management**<span class="s1">.</span>
4. <span class="s1">Select </span>**Vacation/Temporary Changes**<span class="s1">.</span>

### What you will see on the page

The page shows a table of overrides that are active or upcoming from the current time. Typical columns include:

- **From DateTime**
- **To DateTime**
- **On Call Doctor**
- **Replacement On Call Doctor**

Actions available per row:

- <span class="s1">**Edit**</span> to change dates or doctors.
- <span class="s1">**Delete**</span> to remove an override.

There is also an <span class="s2">**Add**</span> button to create a new override.

### Permissions

Only users with schedule administration access can add, edit, or delete overrides.

### Tips and good practices

- Use overrides for short or unexpected changes. Use the main schedule for long term or recurring updates.
- Keep time windows tight to the actual absence. This reduces confusion for the front office.
- Avoid overlapping overrides for the same doctor and time window.
- Review the list regularly to make sure expired overrides are cleaned up.
- Confirm that the replacement doctor is enabled as an on-call provider in your organization settings.
> Source URL for above info: https://api1.simboconnect.com/helpb/books/simboconnect-ai-phone-copilot/page/understanding-vacation-and-temporary-overrides-admin-panel