# Take ownership with “I am Working on it”
> Source URL for below info: https://api1.simboconnect.com/helpb/books/simboconnect-ai-phone-copilot/page/take-ownership-with-i-am-working-on-it

**Purpose:** Signal to your team that you are actively handling this call.

### Steps

1. Open the call.
2. Click I am Working on it at the top.
3. Proceed with your actions such as SMS, assignment, or status updates.

### Tips and good practice

- This helps others avoid duplicate work while you are in progress.
> Source URL for above info: https://api1.simboconnect.com/helpb/books/simboconnect-ai-phone-copilot/page/take-ownership-with-i-am-working-on-it