# Reset a User Password - Admin Panel
> Source URL for below info: https://api1.simboconnect.com/helpb/books/simboconnect-ai-phone-copilot/page/reset-a-user-password-admin-panel

### Purpose

Create a new password for a user who cannot log in or needs a security reset.

### Where to find this

**Admin** tab → **Dashboard Logins** → in the user row, click the **blue lock** icon.

### Steps

1. Confirm the **User Type** and **Email** shown on the page match the intended user.
2. Enter a **New Password**.
3. Re‑enter the same value in **Confirm New Password**.
4. Click **Submit**.

### Result

The user password is updated. The user can sign in with the new password.

### Tips and Good practices

- Use a strong password with a mix of letters, numbers, and symbols.
- Do not reuse old or shared passwords.
- Ask the user to change the password after first login if your policy requires this.
> Source URL for above info: https://api1.simboconnect.com/helpb/books/simboconnect-ai-phone-copilot/page/reset-a-user-password-admin-panel