# On-Call Scheduling Overview - Admin Panel
> Source URL for below info: https://api1.simboconnect.com/helpb/books/simboconnect-ai-phone-copilot/page/on-call-scheduling-overview-admin-panel

**Purpose**

Explain how Phone Copilot routes after-hours calls to the right person using on-call schedules.

### What the feature does

- Lets you assign on-call coverage by date and time.
- Supports a calendar view and a table view of all entries.
- Uses Default Schedules to handle missing coverage through a Fallback Schedule.
- Supports Recurring Schedules for repeating patterns.
- Applies Alert Preferences and Call Types to control who gets alerted and how.

### Key areas on the page

- <span class="s1">**Default Schedules**</span> section with Fallback and Recurring.
- <span class="s1">**Add Schedule**</span> button to create one-time entries.
- <span class="s1">**Calendar view**</span> with hover details and double-click to edit.
- <span class="s1">**Table view**</span> with columns such as From Date Time, To Date Time, Name, Phone, Tags, Alert Preference.
- <span class="s1">**Upload and Download**</span> icons to manage schedules with Excel.

### Tips and good practices

- Keep at least one Fallback Schedule active for safety.
- Use Recurring Schedules for stable patterns like weekends and weekdays.
- Review coverage in Calendar view to spot gaps.
- Use Table view to filter and bulk check details.
> Source URL for above info: https://api1.simboconnect.com/helpb/books/simboconnect-ai-phone-copilot/page/on-call-scheduling-overview-admin-panel