Input Forms Label Reference for Copilot Settings - Admin Panel

Purpose: This article lists each field and button on the page with a short description. 

 Input Forms Label Reference 

 

 

 Select Organization . Choose which organization’s Copilot you are editing. 

 

 

 Copilot Number . Read only. The phone number associated with this Copilot. 

 

 

 Label . Editable. Internal name for the Copilot. 

 

 

 Language . Read only. The current language of the Copilot. 

 

 

 Default Greeting . Editable. The standard message for inbound callers. 

 

 

 Edit . Enables editing of the fields in the Copilot section. 

 

 

 Add Holiday or Temporary Greeting Override . Opens the override panel. 

 

 

 From . Start date and time for the override to become active. 

 

 

 To . End date and time for the override to stop being active. 

 

 

 Greeting . The message that will play during the override window. 

 

 

 Cancel . Discards changes in the override panel. 

 

 

 Save . Saves changes in the override panel. 

 

 

 Tips and good practices 

 

 

 Treat Copilot Number and Language as fixed settings on this page. 

 

 

 Use Edit before changing any editable field. 

 

 

 Save often when working near busy times so changes are not lost.