Input Forms Label Reference for Copilot Settings - Admin Panel

Purpose: This article lists each field and button on the page with a short description.

Input Forms Label Reference

• Select Organization. Choose which organization’s Copilot you are editing.

• Copilot Number. Read only. The phone number associated with this Copilot.

• Label. Editable. Internal name for the Copilot.

• Language. Read only. The current language of the Copilot.

• Default Greeting. Editable. The standard message for inbound callers.

• Edit. Enables editing of the fields in the Copilot section.

• Add Holiday or Temporary Greeting Override. Opens the override panel.

• From. Start date and time for the override to become active.

• To. End date and time for the override to stop being active.

• Greeting. The message that will play during the override window.

• Cancel. Discards changes in the override panel.

• Save. Saves changes in the override panel.

Tips and good practices

• Treat Copilot Number and Language as fixed settings on this page.

• Use Edit before changing any editable field.

• Save often when working near busy times so changes are not lost.