# How to update Organization Information
> Source URL for below info: https://api1.simboconnect.com/helpb/books/simboconnect-ai-phone-copilot/page/how-to-update-organization-information

<span class="s1">**What this covers:**</span> Profile details, spoken labels, address, timezone, and security.

### Steps

1. <span class="s1">Go to </span>**Admin → Organization Settings**<span class="s1">.</span>
2. If needed, click <span class="s1">**Edit**</span>.
3. In <span class="s1">**Organization Information**</span>, complete or update these fields:
    
    
    - <span class="s1">**Organization Short Label**</span>. A short code or label that appears in parts of the product. Example: <span class="s1">**IHC**</span>.
    - <span class="s1">**Organization Long Label (Spoken)**</span>. A clear name used by the voice agent when speaking to callers. Example: <span class="s1">**Ideal Health Center**</span>.
    - <span class="s1">**Fax number**</span>. Fill this if your office uses fax.
    - Note: The following fields are non-editable and cannot be updated here: 
        - Organization Name, Address, City, State, Zipcode, Country, Timezone
4. (Optional) Turn on security:
    
    
    - Check <span class="s1">**Enable Two Factor Authentication**</span> if you want users to sign in with a second step for better security.
5. In <span class="s1">**Office Address (Spoken)**</span>, enter a simple, caller-friendly address. Example:
    
    Simbo INC, 31 Street, Boston, US
6. Click <span class="s1">**Save**</span> if the button is shown.

### Tips and good practice

- Keep the <span class="s1">**Long Label (Spoken)**</span> easy to pronounce. This improves call clarity.
- Match the <span class="s1">**Timezone**</span> to your actual office hours to avoid after-hours call routing mistakes.
- Use standard postal formatting for <span class="s1">**Address**</span> and <span class="s1">**Zipcode**</span> to help downstream integrations.
> Source URL for above info: https://api1.simboconnect.com/helpb/books/simboconnect-ai-phone-copilot/page/how-to-update-organization-information