# Edit an existing On Call Provider - Admin Panel
> Source URL for below info: https://api1.simboconnect.com/helpb/books/simboconnect-ai-phone-copilot/page/edit-an-existing-on-call-provider-admin-panel

**Purpose:** Show you how to update a provider’s details.

### Steps

1. <span class="s1">Open </span>**On Call Providers**<span class="s1">.</span>
2. Find the provider using the <span class="s1">**Search**</span> box if needed.
3. Click the <span class="s1">**green Edit**</span> icon on that row.
4. On the <span class="s1">**Edit On Call User**</span> page, update any of the following:
    
    
    - **Firstname**
    - **Lastname**
    - **Email**
    - <span class="s1">**Mobile**</span> (follow the on-screen format)
5. Click <span class="s1">**Submit**</span> to save the changes.
6. Click <span class="s1">**cancel**</span> to discard changes and go back.

### Result

The list updates with the new details for that provider.

### Tips and good practices

- Verify spelling of names to keep caller prompts accurate.
- If you change a mobile number or email, inform your team so they know the new contact.
- Review upcoming schedules to make sure notifications go to the updated contact.
> Source URL for above info: https://api1.simboconnect.com/helpb/books/simboconnect-ai-phone-copilot/page/edit-an-existing-on-call-provider-admin-panel