# Create your own persistent dashboards (Favorites)
> Source URL for below info: https://api1.simboconnect.com/helpb/books/simboconnect-ai-phone-copilot/page/create-your-own-persistent-dashboards-favorites

**Purpose:** Save any filter combination so you can return to it with one click.

### Steps

1. Open the **Filter** panel (blue circle with sliders) .[![filter_ss.png](https://api1.simboconnect.com/helpb/uploads/images/gallery/2025-09/scaled-1680-/filter-ss.png)](https://api1.simboconnect.com/helpb/uploads/images/gallery/2025-09/filter-ss.png)
2. Configure your criteria (Type, Language, Status, Copilot, Intent).
3. In the **Favorites** section of the panel, choose **Add**/**Save current filters** (wording may show as *Save*, *+*, or *Add to Favorites*).
4. Name your favorite (e.g., “**Appointments – EN – Open**”).
5. Save. Your new favorite appears in the **Favorites** list (alongside examples like **All‑es**, **Appointments**, **Refill**, **Veronica**).
6. To use it later, open the Filter panel and tick the favorite’s checkbox.
7. To remove a favorite, click the red **delete** icon next to it.

### Tips and good practices

Teams often make favorites for each queue they work (e.g., *Refill – In‑progress*, *Order Status – Spanish*).
> Source URL for above info: https://api1.simboconnect.com/helpb/books/simboconnect-ai-phone-copilot/page/create-your-own-persistent-dashboards-favorites