# Call Volume: Hourly Averages - Admin Panel
> Source URL for below info: https://api1.simboconnect.com/helpb/books/simboconnect-ai-phone-copilot/page/call-volume-hourly-averages-admin-panel

<span class="s1">**Purpose:**</span> Identify peak hours during the day.

### Reading the panel

- Bars show the <span class="s1">**average**</span> calls per hour across the selected days.
- Early morning and mid afternoon often have different patterns. Your data will show the exact hours.

### Actions to take

- Adjust opening greetings and queue rules during peak hours.
- Stagger lunches and breaks so coverage remains steady.
- Schedule outbound tasks in off-peak hours.

### Tips and good practices

- If a single hour is a bottleneck, consider call back offers or smart routing rules.
> Source URL for above info: https://api1.simboconnect.com/helpb/books/simboconnect-ai-phone-copilot/page/call-volume-hourly-averages-admin-panel