Call back a patient from the dashboard

Purpose: Place a return call without leaving the Call Details screen. 

 Steps 

 

 

 Open the call. 

 

 

 Click the call icon near the Caller ID or within the action area. 

 

 

 Confirm the number and start the call. 

 

 

 Tips and good practice 

 

 

 SimboConnect can also receive inbound calls, so you can manage the conversation in one place.