# Call back a patient from the dashboard
> Source URL for below info: https://api1.simboconnect.com/helpb/books/simboconnect-ai-phone-copilot/page/call-back-a-patient-from-the-dashboard

**Purpose:** Place a return call without leaving the Call Details screen.

### Steps

1. Open the call.
2. Click the call icon near the Caller ID or within the action area.
3. Confirm the number and start the call.

### Tips and good practice

- SimboConnect can also receive inbound calls, so you can manage the conversation in one place.
> Source URL for above info: https://api1.simboconnect.com/helpb/books/simboconnect-ai-phone-copilot/page/call-back-a-patient-from-the-dashboard