# Access Analytics in SimboConnect - Admin Panel
> Source URL for below info: https://api1.simboconnect.com/helpb/books/simboconnect-ai-phone-copilot/page/access-analytics-in-simboconnect-admin-panel

<span class="s1">**Purpose:**</span> Help you reach the analytics reports for phone operations in Phone Copilot.

### Where to find this

1. Sign in to Phone Copilot.
2. Open <span class="s1">**Admin**</span>.
3. Under <span class="s1">**Analytics**</span>, choose one of the reports:
    
    
    - **Call Volume**
    - **Call Details**
    - **Customer Journey**

### Date range

- Use <span class="s1">**Select Duration**</span> in the top right to pick a period.
- Common choices include Last 30 Days and Last 60 Days.

### What you can learn

- How many calls you get and when you get them.
- Why people call and how your team handles those calls.
- How calls flow across transfers, pickups, and misses.

### Tips and good practices

- Start with a full month to see patterns.
- After that, narrow the period to the last week to confirm recent changes.
- Use the same period when you compare two reports.
> Source URL for above info: https://api1.simboconnect.com/helpb/books/simboconnect-ai-phone-copilot/page/access-analytics-in-simboconnect-admin-panel